Uplifting Service Group Discussion Guide
This complimentary Uplifting Service Discussion Guide will enable you and your team to build a stronger and more sustainable service culture. Key questions for each chapter encourage personal reflection and dynamic group discussions.
Use this Discussion Guide to engage and align all the members in your team. Together you will generate new actions to improve your service quality and build a stronger service culture.
Paul Jones, CEO of the award-winning LUX* Resorts & Hotels, says: “Contributing to our success is the Uplifting Service Discussion Group we host digitally with more than 250 team members participating. Each month we read one chapter of Ron Kaufman’s New York Times bestselling book, Uplifting Service, and share our best ideas with each other. This is a revolutionary way to generate new actions to build a strong service culture.”
Buy copies of Uplifting Service for every member of your team.