Temasek Polytechnic

Every year, 15,000 students arrive to the Temasek Polytechnic (TP) campus, each striving to become an asset in a competitive job market. While TP has long advocated team skills and creative thinking to give these students an edge, the school soon realized that this would not be enough.

In 2006, Temasek teamed up with service educator Ron Kaufman to better prepare their students for value-adding customer, client, and colleague interactions. Deploying Kaufman’s UP! Your Service education programs, TP equips their students with a uplifting service mindset and service excellence skills needed to help their students stand apart in their internships and careers.


More than 50 academic teaching staff from TP have been certified to conduct the UP! Your Service “Achieving Superior Service” course, and more than 1,000 students complete this two-day course each year prior to graduation. And since 2010, Temasek Poly has offered students two other UP! Your Service courses in their curriculum: “Building Service Partnerships” (Course 200) and “Increasing Customer Loyalty” (Course 300). Students who complete all three courses are recognized as “Certified Service Ambassadors”.

“The UP! Your Service mindset is giving our graduates a competitive edge and enhancing their future career prospects.”

Edmond Khoo
Deputy Principal