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Case Studies

  • Xerox15/03/2017 - 21:54

    Market leader known for quality and sales performance. Deployed UYS programs to differentiate based on service and turn complaints into loyalty.

  • Wipro Technologies15/03/2017 - 21:51

    Learn how this Indian-based IT powerhouse deployed Up! Your Service training to dramatically improve client satisfaction as „proactive value-adding service partners”.

  • The Republic of Singapore15/03/2017 - 21:48

    Learn how this island nation made service the backbone of its thriving economy, with uplifting results in conventions, hospitality, finance, legal, medical, logistics, supply chain, government, education, and research.

  • Temasek Polytechnic15/03/2017 - 21:45

    Learn how this educational institution gives students an edge in the competitive job market with a winning service-mindset.

  • Singtel15/03/2017 - 21:42

    Using UP methodology and education across the Group. 40 Certified Change Leaders, 10,000+ employees.

  • Singapore Airlines15/03/2017 - 21:38

    Learn how this world famous airline maintains it highly profitable position and earns its reputation of providing „Service Other Airlines Talk About”.

  • Royal Vopak15/03/2017 - 21:34

    Learn how the world’s larges oil and chemical storage giant stepped up its service to earn higher profits and secure long term customer loyalty.

  • Parkway Health15/03/2017 - 21:30

    One of Asia’s largest healthcare providers embedded UYS education programs and service tools into the operating system across hospitals.

  • NTUC Income15/03/2017 - 21:28

    Learn how a conservative insurance giant made their service come alive, claiming the #1 market position in sales and customer satisfaction.

  • Nokia Siemens Networks15/03/2017 - 21:25

    Increased profitability, customer loyalty, and employee engagement scores, while reclaiming market share.

What We Do

  • Service Culture Full Transformation
  • Ateliere despre Excelenta in Servicii
  • Imbunatatiri strategice in servicii

Resources

  • Uplifting Service Books
  • Harvard Business Review
  • Assessment Tools
  • Uplifting Service Infographics
  • Learning Library

Blog

  • EXPERIENȚA ANGAJATULUI (EX) ÎN PROCESUL DE EVALUAREExperința angajatului (EX) în procesul de evaluare15/01/2018 - 14:13
  • interviu cu Nina Bratfalean pentru chat with service intellect. directorul de marketingChat with Service intellect: Nina Brătfălean, Director de marketing, BMW Group România31/10/2017 - 13:28
  • Chat with Service intellect: Andreea Stanescu, Vice-President Service Delivery, EMEA, StefaniniChat with Service intellect: Andreea Stanescu, Vice-President Service Delivery, EMEA, Stefanini18/10/2017 - 15:44
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